Contact Us

We are here to help

Please contact us regarding anything to do with HOTBIN. Our Customer Service team aims to respond within 3 working days.

HOTBIN is now closed until Wednesday 3rd Jan 2024.

Orders placed during our closure will be processed in the New Year.

Please add the two numbers and click Submit

For more information on how HOTBIN Composting (part of Engineered Foam Products Ltd) manages, uses and protects your information please click here. You can always withdraw your consent to this email marketing by using the opt-out mechanism at the bottom of our email marketing messages.




HOTBIN Help & Support

Have you checked our online support pages?

Have you searched our website for the answers you need?
Use the search box above and enter a few keywords related to your question, like "Bulking Agent" or the name of something you are not sure you can hot compost.


Have you viewed our online support videos on YouTube?
(This is a great resource, don't forget to subscribe)

If you can't find the answer you are looking for please call our freephone number 0808 168 8499 to speak to a member of our Customer Service team (lines are open 10AM to 4pm Monday-Friday but closed on bank holidays).

Retailers and Distributors

Interested in becoming a HOTBIN retailer? Please click here


Press Enquiries

For all media enquires, please contact us at