Contact Us

We are here to help

Contact us regarding anything to do with HOTBIN, our Customer Service team aims to respond within 24-48 hours during the working week.

Name: *
Email: *
Email subject: *
Message: *
Please add the two numbers and click Submit

For more information on how HOTBIN Composting (part of DS Smith PLC) manages, uses and protects your information please click here. You can always withdraw your consent to this email marketing by using the opt-out mechanism at the bottom of our email marketing messages.


HOTBIN Help & Support

Have you checked our online support pages?

Have you searched our website for the answers you need?
Use the search box above and enter a few keywords related to your question, like "Bulking Agent" or the name of something you are not sure you can hot compost.


Have you viewed our online support videos on YouTube?
(This is a great resource, don't forget to subscribe)

If you have exhausted these options and would rather talk to a
HOTBIN Human please call us free (from a UK landline) on...

0808 168 8499

Our phone lines are open Monday - Friday, 10AM to 4PM.